Your warranty issues are important to us. If you are experiencing an emergency warranty issue, please call the appropriate trade partner at the number listed below. You will receive a response within the same day and our trade partners will make their best effort to repair the issue(s) within 48 hours. 
If you have any non-emergency requestions, please click here and you will be directed to the appropriate request page. Please keep in mind that any non-emergency warranty requests can take a few weeks to address. 
In the case of a storm related claim, please click here.



Ferrel Electric - (706) 863-5129

Heating & Air

Greater Augusta: Southern Mechanical  - (706) 823-0004

Greater Savannah: Beasley's Conditioned Air - (912) 858-2085


Hardy Plumbing - (706) 863-2110

Septic Tank

Carolina Septic Service  - (803) 202-0442

Whirlpool Appliances

Whirlpool Customer Service - (800) 253-1301



Downloadable Files:

Warranty Manual 

My Coverage Flyer