WARRANTY SUBMISSION INSTRUCTIONS
We hope you're enjoying your home! While we always strive for perfection, we realize that warranties exist for a reason. Because your Quality Builder's Warranty (QBW) has provided their Service Online Solutions (SOS) program to buyers like you, you’re now able to submit warranty claims directly to our Trade Partners.
Before submitting your claim, please look over the below list of common issues and be sure to review your warranty manual as well. This will help avoid confusion, prevent delays, and ensure you select the right category for your claim. Thank you!
Any caulk separating, exposed wood joints, etc
Exposed joints in interior doors and trim
All Siding (vinyl and fiber cement)
Bathroom Plumbing Fixtures
Bathroom Light Fixtures
Bathroom Towel Holders, etc.
Grout between tile and granite