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WARRANTY SUBMISSION INSTRUCTIONS

We hope you're enjoying your home! While we always strive for perfection, we realize that warranties exist for a reason. Because your Quality Builder's Warranty (QBW) has provided their Service Online Solutions (SOS) program to buyers like you, you’re now able to submit warranty claims directly to our Trade Partners.

Before submitting your claim, please look over the below list of common issues and be sure to review your warranty manual as well. This will help avoid confusion, prevent delays, and ensure you select the right category for your claim. Thank you!

 

COMMON ISSUES

Any caulk separating, exposed wood joints, etc

Exposed joints in interior doors and trim

Light Fixtures

Floor Squeaks

All Siding (vinyl and fiber cement)

Exterior columns

Cabinet issues

Interior Doors

Exterior Doors

Bathroom Plumbing Fixtures

Bathroom Light Fixtures

Bathroom Towel Holders, etc.

Bathroom Fans

Tile Backsplashes

Grout between tile and granite

Exterior Stone

Seperating Cabinets

CATEGORY

Paint

Paint

Electrical

Carpentry

Siding

Siding

Cabinets

Interior Trim

Windows

Plumbing

Electrical

Closet Systems

HVAC

Tile

Tile

Brick-work

Paint

To begin your warranty submission, please click here.

Downloadable Files:

Warranty Manual 

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