All new Keystone Homes are covered by a 10-year warranty adminstered by QBW. This comprehensive plan covers different areas and structural elements throughout the life of your warranty. Most structural items are covered throughout the entire length of the warranty while others are only covered through years 1 and 2.
For more than 35 years, QBW has built a trusted reputation by working with only the most skilled home builders and construction companies in the industry. Your new Keystone Home investment is protected by a warranty program dedicated to partering with home builders of the highest caliber and integrity and ensuring that they hold fast to those values, year after year.
QBW is backed by Liberty Mutual, making it the only 10-year warranty with nationally licensed insurance backing. As one of the largest insurance companies in the United States, you can purchase your home with satisfaction that your investment is covered by an institution that Americans have trusted for over 100 years.
Dealing with a warranty claim or compliant shouldn’t have to be difficult, so QBW makes it as easy as possible. Should a problem ever arise, QBW offers a simple and efficient process as well as personal communication. Our unique method is designed to save both time and money for the homeowner and the builder, and eliminate unnecessary arguments.
The QBW warranty is written in a clear and concise way with simply stated language. This gives a clear understanding of what is covered by the warranty and who is responsible for repair.
Know that the builder of your home was vetted not only for craftsmanship but for reputation and financial strength as well.
15. Lack of water supply
16. Septic system fails
17. Pipe leaks
18. Clogged drains and sewers
19. Ductwork separates
20. Wiring fails to carry specified electrical load
21. Columns
22. Bearing walls and partitions
23. Floor systems (structural slabs, joists and trusses only)
24. Roof framing members and systems (rafters and trusses only)
25. Foundation systems and footings (which are an integral part of the home and structurally attached)
26. Load-bearing beams
27. Girders
28. Lintels (other than lintels supporting veneers)
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