Damages caused by storms should be referred to your homeowner’s insurance carrier since the builder is not responsible for storm damage as described in your Limited Warranty Agreement. Under the terms of the warranty received in connection with the purchase of a home built by Keystone Homes, Inc., Keystone Homes, Inc. is responsible for correcting defects in materials and workmanship.
If you disagree with our assessment and believe that there are items subject to the Limited Warranty for which Keystone Homes, Inc. is responsible, you should contact Quality Builders Warranty Corporation since the Limited Warranty provided has a very specific Complaint and Claims Procedure. If Quality Builder’s determines that Keystone Homes, Inc. has repair responsibility under the Limited Warranty, the issues will be addressed.
Quality Builders contact information is:
Quality Builders Warranty Corp.
325 North Second St
Wormleysburg, PA 17043