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WARRANTY

FOR NON-EMERGENCY REPAIR REQUESTS:

Your warranty issues are important to us. Please click here to submit your repair request. Keep in mind, that any non-emergency warranty requests can take a few weeks to address. 
If you're having an issue submitting your repair request, contact Katelyn at warranty@buildkeystone.com or call 706-651-0075, ext 307. 
 
In the case of a storm related claim, please click here.

Need to Submit a Warranty Claim? View our Step By Step Guide.

MAINTENANCE TIPS

Our Maintenance Tips include information on your HVAC system, electrical system, plumbing and include home upkeep tips with a seasonal checklist. Check out our tips on Plastic Laminate Countertop Care and Granite Countertop Care.

FOR EMERGENCY REPAIR REQUESTS:

If you are experiencing an emergency warranty issue, please call the appropriate trade partner listed below. You will receive a response within the same day and our trade partners will make their best effort to repair the issue(s) within 48 hours. 

Electrical 

Ferrell Electric

Heating & Air

Greater Augusta: Southern Mechanical  

Greater Savannah: Beasley's Conditioned Air

Plumbing

Hardy Plumbing

Septic Tank

Aiken Area: Carolina Septic Service

Statesboro Area: Southern Piping

Savannah Area: Rahns Septic Services

Whirlpool Appliances

Whirlpool Customer Service

 

 

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